Privacy Policy

Who We Are

We're Dusk Renval Quinth Architects, based at 425 Adelaide Street West, Suite 800, Toronto, ON M5V 3C1, Canada. We design buildings and spaces that actually matter to people, and we take your privacy just as seriously as we take our blueprints.

What Information We Collect

Look, we're not here to collect everything about you. When you reach out to us or use our site, we might gather:

• Your name and how to get back to you - email, phone number, that sort of thing
• Project details you share with us (property info, design preferences, budget ranges)
• Basic website usage data - which pages you visit, how long you hang around
• Any correspondence between us, whether that's emails or notes from our meetings

How We Use Your Info

We're pretty straightforward about this. Your information helps us:

• Actually respond to your inquiries and work on your projects
• Send you updates about your project or proposals you've requested
• Keep our business running smoothly - invoicing, contracts, all that admin stuff
• Improve our website so it's less annoying to use
• Occasionally share news about our work, but only if you've said that's cool

Sharing Your Information

We don't sell your data - period. That's not our business model. However, we might share your info with:

• Consultants and contractors working on your specific project (structural engineers, sustainability experts, etc.)
• Legal or financial advisors when required for project work
• Authorities if legally obligated to do so

Everyone we work with is bound by similar confidentiality standards. We've been in this industry long enough to know who's trustworthy.

Cookies and Tracking

Yeah, our website uses cookies. Nothing too invasive - mostly just stuff to remember your preferences and see which parts of the site people actually use. You can disable cookies in your browser if they bother you, though some features might not work as smoothly.

How Long We Keep Your Data

We'll keep your information as long as we're working together, plus whatever time Canadian law requires us to maintain business records. For most project documentation, that's around seven years. After that, we securely delete or destroy it.

If you've just made an inquiry and we never end up working together, we'll keep your details for about a year in case you change your mind, then it's gone.

Your Rights Under Canadian Privacy Law

Under PIPEDA and provincial privacy laws, you've got rights. Here's what you can do:

• Ask to see what personal data we have about you
• Request corrections if something's wrong
• Ask us to delete your info (within legal limits - we can't delete active project files, obviously)
• Withdraw consent for marketing communications anytime
• File a complaint with the Privacy Commissioner of Canada if you think we've messed up

Security Measures

We use industry-standard security to protect your data - encrypted communications, secure servers, password-protected systems. Our team's trained on privacy protocols, and we limit access to your information on a need-to-know basis.

That said, no system's 100% bulletproof. We do our best, but we can't guarantee absolute security. It's only fair you know that.

Third-Party Links

Sometimes we link to other websites - maybe a manufacturer's site for a material we've specified, or a consultant's portfolio. Once you click through, you're on their turf and their privacy policies apply. We can't control what they do, so read their policies if you're concerned.

Changes to This Policy

Privacy laws evolve, our practices might shift, technology changes. We'll update this policy when needed and post the new version here with an updated date at the top. For major changes, we'll let active clients know directly.

Questions or Concerns?

If something's unclear or you've got concerns about how we handle your information, just reach out. We're not hiding behind corporate walls here.

Contact us:
Email: info@duskrenvalquinth.info
Phone: (416) 555-0142
Mail: 425 Adelaide Street West, Suite 800, Toronto, ON M5V 3C1, Canada